Customer Information

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Cross Connection Notice

Warm weather months will bring people outdoors to work in their yards and gardens and begin getting their swimming pools ready.  


The Sneedville Utility District would like to ensure that our Customers are aware of the dangers associated with these activities.  An ordinary GARDEN HOSE is a common way to contaminate a water supply when the hose is submerged in any liquid, or attached to certain devices used to spray pesticides or herbicides.  This forms a CROSS CONNECTION.  


A Cross Connection is a situation where a possible source of contamination is directly linked to our public water system.  If the end of your hose is connected to a chemical container, swimming pool, or other contaminant during a water main break or fire, the substance can be siphoned back into the water system.  This condition, known as BACK SIPHONAGE, could cause a public health hazard.  Devices are available to prevent this problem; however, the best solution is to always be careful how you use your water hose.  


Please help us provide a safe supply of water to all of our customers.  


Remember, never place your water hose in anything you would not want to drink.  For more information on cross connections, and how to protect against them, call our office at 423-733-4382.